All Tresse leather goods are produced with fine vegetable tanned goat skins woven into intricate designs and soft hairsheep for the wallet trims.
Due to the variance of the monitor display of your computer or mobile device, some colour discrepancy may be expected from the actual product.
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Yes, an account is required to place an order.
To register for an account, simply register with your email address and password here.
Registering for an account provides the following benefits:
● Track your orders and view your order history
● Manage your shipping and billing addresses
● Request your exchange and track your request status
● Save and edit your account information
SINGAPORE standard shipping is FREE, within 2 working days. A tracking number is provided.
INTERNATIONAL standard shipping costs varies from US$12.00 to US$30.00, within 5 to 14 working days dependent on the final destination. The shipping cost and estimated delivery time is calculated at Checkout depending on your shipping address. A tracking number is provided.
Your shipping address may differ from your billing address. To gift a friend, insert their shipping address when you Checkout and include your message under Gift Note to send them an accompanying card.
Product deliveries are insured against theft and accidental damage whilst in transit from the Tresse warehouse to your shipping address. Therefore, a confirmation slip must be signed for upon delivery at your shipping address.
Orders can be tracked in My Account with your tracking number.
Orders can be changed if the status in My Account if pending.
Unfortunately, orders cannot be changed or redirected if the leather goods have been despatched.
Payment can be made with Paypal and Stripe.
For Singapore purchases, GST will be absorbed.
For leather goods purchased directly, exchanges are only allowed for manufacturing defects or damages in transit reported within 7 days of delivery.
All Tresse leather goods must be returned unused and in their original packaging with tags and boxes. Collection of the leather goods will be arranged from your preferred address and shipping is complimentary.
Tresse reserves full discretion to reject exchanges on leather goods. Tresse monitors the number of returns and exchanges by our customers and reserve the right to refuse any exchanges.
For leather goods purchased directly from Tresse, our Exchange Policy applies. Please refer to the Terms and Conditions.
For leather goods purchased from our retailers, the respective Store Rules apply.
Unfortunately, all sales are final and leather goods cannot be returned nor refunded.
Manufacturing defects or damages in transit must be reported within 7 days of delivery using the Return Procedure as follows:
An automated acknowledgement will be sent to your email on the status of the exchange request.